Government & public sector
Portals and internal systems for government departments: role-based access, audit logging, SLA tracking and reporting dashboards.
Every action traceable, every deadline visible
Public-sector software is judged on accountability: every action traceable, every deadline visible, and reports that stand up to an audit.
We built an Annual Maintenance Contract portal for the Government of Maharashtra that brought contracts, service requests and maintenance schedules into one system with audit logging and SLA dashboards.
What we hear from clients
Problems government & public sector teams bring to us most often.
01
Work tracked in spreadsheets and letters
Contracts, service requests and schedules kept in separate files make it hard to see what is overdue or who is responsible.
02
Audit requirements
Government work needs every action attributable to a named user, with records that can be produced when auditors ask.
03
Many roles, one system
Officers, vendors and administrators need different views and permissions within the same portal.
What we build
Software we design, build and support for this sector.
01
Contract and service portals
Contract management, service requests and maintenance schedules in one portal, with automatic notifications as work progresses.
02
Role-based access and audit logs
Permissions per role and an audit trail of every action, so accountability is built into the system rather than reconstructed later.
03
SLA tracking and dashboards
Dashboards that show SLA status and reports on demand, instead of assembling them manually each month.
Government & public sector case studies
Delivered projects in this sector.
An Annual Maintenance Contract portal for the Government of Maharashtra with role-based access, audit logging, SLA tracking and reporting dashboards.
Rules we build around
General guidance on the regulations that shape software in this sector. It is not legal advice; we agree the specifics with your compliance team.
01
Security and incident reporting
CERT-In's 2022 directions set a 6-hour window for reporting specified cyber incidents and require logs to be retained, so logging is designed in from the start.
02
Data protection
Where portals hold citizens' or employees' personal data, the Digital Personal Data Protection Act, 2023 and its 2025 Rules shape consent, retention and breach handling.
03
Procurement
We can work within your procurement route, including tender documentation and platforms such as the Government e-Marketplace, subject to eligibility for each tender.
Related services
Custom web and mobile apps that replace the spreadsheets and WhatsApp threads running your orders, stock, billing and field teams.
Government & public sector FAQs
Anything else, ask us directly.
Have you delivered software for a government department?
Yes. We built an Annual Maintenance Contract portal for the Government of Maharashtra with role-based access control, contract management, service requests, SLA tracking and audit logging.
Can the system keep an audit trail?
Yes. Every action is attributable to a user through the audit log, and reports can be produced from the recorded data when auditors need them.
Can you host the system on government-approved infrastructure?
We deploy where your department requires, including on-premise servers or empanelled cloud providers, and agree this during scoping.
Transform your vision into reality
