AMC Portal
An enterprise-grade Annual Maintenance Contract (AMC) portal for the Government of Maharashtra, enabling efficient service management and tracking.
Client
Government of Maharashtra
Services
Enterprise Development, Government Solutions
Industries
Government, Public Sector
Date
May 2022
Challenge
Developing a secure, scalable portal for managing government AMC contracts with multiple stakeholders.
Government projects require strict adherence to security protocols, accessibility standards, and audit requirements. The portal needed to handle complex workflows, multiple user roles, and comprehensive reporting while maintaining data integrity.
Solution
We built a robust portal with role-based access control, secure authentication, and comprehensive audit logging. The system manages AMC contracts, service requests, and maintenance schedules efficiently.
The portal includes automated notifications, SLA tracking, reporting dashboards, and integration capabilities with existing government systems for seamless operations.
Client's
feedback
Blackmorph delivered a robust digital solution that has improved our citizen engagement significantly. Their understanding of government requirements and security protocols was exceptional.
Government of Maharashtra
IT Department in Government of Maharashtra
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